Technology

News, Ordering, Outside Insights, Story, Technology

Why Delivery Tracking Should Be a Restaurant Decision, Not a Platform Mandate

Delivery tracking has become table stakes. Ninety-seven percent of corporate catering buyers say they want tracking updates on every order. Ninety percent say they’re more likely to order from restaurants that offer it. These numbers reflect what anyone who has ever waited on a $500 lunch delivery already knows. When food is en route, people want to […]

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News, Technology

Deliverect and Thanx Announce Strategic Partnership

Deliverect, the global leader connecting digital ordering with in-store operations, and Thanx, the leading guest engagement and loyalty platform, today announced a strategic partnership to simplify how restaurants launch and manage integrated first-party digital ordering and loyalty experiences. The collaboration brings together Deliverect’s enterprise-grade ordering and delivery management infrastructure and Thanx’s proven loyalty, marketing, and […]

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Beverage, Fast Food, Marketing & Promotions, News, Outside Insights, Story, Technology

Is Starbucks’ New Loyalty Program the Hit it Needs to Be? 

Starbucks’ recent overhaul of its loyalty program marks a significant shift for what has long been considered the benchmark in beverage-based rewards. The previous structure was intentionally simple: customers earned stars based on payment type, with Starbucks Card users receiving double the rate, two stars per dollar compared with one star per dollar for all other transactions. […]

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Finance, News, Technology

Slang AI Receives $36M in Growth Funding

Slang AI, the first and leading AI platform purpose-built for hospitality, announced that it has secured $36 million in Series B funding led by US Venture Partners (USVP), bringing the company’s total funding to $68 million. The round includes $28M of equity and $8M of debt. Thayer Investment Partners and former Stripe COO Claire Hughes […]

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News, Technology

Miso Robotics Acquires AI-Powered Tool Zignyl

Miso Robotics, a leading AI and robotics provider for modern restaurants, announced the acquisition of Zignyl. The deal was announced by Miso CEO, Rich Hull. Terms of the transaction were not disclosed. Zignyl is an AI-powered restaurant operations, insights, and employee incentives tool. Through the acquisition, Zignyl will be integrated into Miso’s previously stealth Zippy […]

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News, Technology

Apex Order Pickup Solutions Expands into Casino Market

Apex Order Pickup Solutions, the pioneer in smart food  order pickup technology, announced its expansion to the casino market with installations at two eateries at the Yaamava’ Resort & Casino at San Manuel in Highland, CA. Resort customers placing mobile orders at either venue now receive a text as soon as their food is ready, […]

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Fast Food, News, Technology

Roy Rogers Restaurants Partners with Qu to Modernize Ordering and Kitchen Operations

Roy Rogers Restaurants, the Mid-Atlantic quick-service restaurant brand known for its “Fixin’s bar” and made-to-order roast beef, fried chicken, and burgers, has selected Qu as its technology partner to modernize its ordering and kitchen operations systemwide.  In today’s competitive restaurant environment, quick-service brands must update their technology infrastructure to keep pace with rising guest expectations, operational complexity, and […]

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News, Technology

Olo Selects Linked Eats as Strategic Partner to Boost Third-Party Delivery Profitability

Olo, a leading open technology platform for restaurants, announced it has selected Linked Eats as its strategic partner for third-party delivery service profitability. The partnership combines Olo’s best-in-class restaurant technology with Linked Eats’ industry-leading platform designed to help restaurants maximize margins, improve accounting accuracy, and unlock growth across third-party delivery channels. Third-party delivery has rapidly […]

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Fast Food, News, Technology

Swensons Drive-In Announces Rollout of Flybuy Technology

Swensons Drive-In, Ohio’s hometown legend for burgers, shakes and fries, has announced a brand-wide rollout of Flybuy, the leading AI-powered location engine, to enhance the pickup experience for both Guests and delivery drivers. Swensons’ curbside model turns every vehicle into a personal dining room, where Curb Servers sprint to each car to deliver fast, hospitable […]

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Fast Casual, Marketing & Promotions, News, Technology

Las Palapas Unveils New Tech Stack with Paytronix

Paytronix, the leader in guest engagement solutions, announced that Las Palapas has upgraded its infrastructure by partnering with Paytronix to deploy a full new tech stack, including a powerful new mobile app and loyalty program to engage and reward guests. Guests can download the new app immediately – join the LP Club to begin earning rewards. The restaurant technology stack […]

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