Technology

News, Technology

Audivi AI and Quail Digital Partner on Voice AI Platform for Drive-Thru

Audivi AI and Quail Digital have formed a global partnership to deliver a turnkey Voice AI hardware platform for drive-thru ordering. The collaboration aligns Quail Digital’s hardware platform with Audivi’s voice AI as the primary software layer for automated drive-thru ordering. The new device ships pre-loaded with Audivi’s automated ordering software and is deployed alongside […]

The post Audivi AI and Quail Digital Partner on Voice AI Platform for Drive-Thru appeared first on QSR Magazine.

Franchising, News, Technology

We Sell Restaurants Announces Direct API Integration with BizBuySell

We Sell Restaurants, the nation’s leading and only business broker franchise focused exclusively on restaurants, announced a direct API integration with BizBuySell, the #1 business-for-sale marketplace that has facilitated over 200,000 successful sales. As a pioneer in enabling live bidirectional listing synchronization with BizBuySell via API, We Sell Restaurants is setting a new operational standard for accuracy and […]

The post We Sell Restaurants Announces Direct API Integration with BizBuySell appeared first on QSR Magazine.

Beverage, News, Technology

Scooter’s Coffee Strengthens Guest Experience with Tattle’s AI-Powered Feedback Platform

Tattle, the industry-leading all-in-one, AI-driven guest feedback and CX management platform that helps restaurant brands maximize guest satisfaction and revenue, today announced that Scooter’s Coffee will leverage Tattle to measure omni-channel guest sentiment and advance operational excellence across its rapidly expanding network. Founded in 1998 by Don and Linda Eckles in Bellevue, Nebraska, Scooter’s Coffee […]

The post Scooter’s Coffee Strengthens Guest Experience with Tattle’s AI-Powered Feedback Platform appeared first on QSR Magazine.

Fast Casual, Fast Food, Marketing & Promotions, News, Outside Insights, Story, Technology

How to Create a Restaurant Website with Accessibility in Mind

Opening up your QSR website to a wider audience is key to driving more orders, and understanding how to create a restaurant website with accessibility in mind is where it all begins. A whopping 25 percent of all U.S adults live with some form of disability. This is 66 million people, and 1 in 4 […]

The post How to Create a Restaurant Website with Accessibility in Mind appeared first on QSR Magazine.

News, Technology

Fourth Hires Scott Collison as CEO

Fourth, a leading provider of workforce and inventory management solutions for the hospitality industry, announced the appointment of Scott Collison as Chief Executive Officer. A proven builder of enterprise software platforms with more than two decades of experience scaling technology companies, Collison will lead Fourth into its next phase of AI-led product innovation for restaurant […]

The post Fourth Hires Scott Collison as CEO appeared first on QSR Magazine.

News, pizza, Technology

Blaze Pizza Partners with Reality Based Group to Improve Franchise Performance and Guest Experience

Reality Based Group (RBG), a leading tech-enabled mystery shopping and customer experience improvement firm, announced a new partnership with Blaze Pizza to elevate guest experience and drive revenue growth across its franchise locations. Through this collaboration, Blaze Pizza will leverage RBG’s proprietary video mystery shopping technology—alongside traditional mystery shops—to help franchisees improve frontline performance, consistency, and overall customer experience. After previously […]

The post Blaze Pizza Partners with Reality Based Group to Improve Franchise Performance and Guest Experience appeared first on QSR Magazine.

News, Technology

Flybuy Launches AI Agents That Fix Customer Experience Issues in Real Time

Flybuy announced the launch of Flybuy AI Agents, a breakthrough in Agentic AI purpose-built for restaurants, retail, and hospitality brands. Unlike traditional AI tools that surface problems for teams to handle, Flybuy AI Agents take autonomous action in real time, recovering customers, fixing operational issues, and delivering surprise-and-delight, all within operator-defined guardrails. Customer experience technology has […]

The post Flybuy Launches AI Agents That Fix Customer Experience Issues in Real Time appeared first on QSR Magazine.

News, Technology

Slang AI and Fishbowl Partner to Power Personalized Guest Experiences

Restaurants don’t just compete on food, they compete on experience. And today, the experience starts the moment the phone rings.  In 2026, guests expect personalized care. 71% of consumers expect companies to deliver personalized interactions, and 76% get frustrated when they don’t, meaning restaurants risk losing revenue and guests when they get the guest experience […]

The post Slang AI and Fishbowl Partner to Power Personalized Guest Experiences appeared first on QSR Magazine.

Consumer Trends, Fast Casual, Fast Food, News, Story, Technology

Restaurants Say Tech Innovation Isn’t Taking Away Jobs

The National Restaurant Association’s 2026 State of the Industry report calls for sector sales to hit $1.55 trillion as operators add north of 100,000 jobs. But, of course, there are layers to the growth as pressures mount and guest spending remains weary. For this piece, however, we’ll focus on the operational findings of the Association’s […]

The post Restaurants Say Tech Innovation Isn’t Taking Away Jobs appeared first on QSR Magazine.

Franchising, News, Outside Insights, Story, Technology

How AI-Driven KPI Visibility is Changing Franchise Coaching and Operations for Restaurants

Restaurant franchise performance management has followed a predictable pattern: review financial results, identify underperforming locations, and work with operators to correct course. The challenge is that by the time financial results show a problem, it may be too late to recover or make it more difficult. As restaurant franchise systems scale and generate more operational […]

The post How AI-Driven KPI Visibility is Changing Franchise Coaching and Operations for Restaurants appeared first on QSR Magazine.

Scroll to Top