Technology

Consumer Trends, Fast Casual, News, Story, Technology

Savory Fund CEO Clay Dover on AI, Emotional Connections, and Keeping the Human Element Alive

Like last year, I headed to the National Restaurant Association Show with three questions. I prefer taking this umbrella approach over crafting different interviews because I begin to see trends develop over the course of conversations. You’ll notice in the stories ahead, it became apparent what’s on operators’ minds (AI) and how there’s not a […]

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Fast Casual, Fast Food, News, Technology

AI Is Reshaping How Diners Discover Restaurants, DoorDash Study Finds

DoorDash is announcing the 2026 Restaurant Industry Trends Report*, a new report that uncovers the trends shaping the full restaurant guest journey — from the moment someone searches for a place to eat, to the habits that turn a first order or first visit into lasting loyalty. This year’s insights are based on a nationally representative […]

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Fast Food, News, Security, Story, Technology

How a McDonald’s Franchisee Modernized Quick-Service Security

Johanna Hillman had a problem familiar to anyone running multi-unit quick-service restaurants: not enough hours in the day, and a security setup that was eating through them. As operations manager at Bull Market Holdings, Inc., Hillman oversaw five McDonald’s franchise locations in Leamington and Essex, Ontario. Before August 2022, that meant relying on traditional DVR […]

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News, Technology

Flybuy Adds Location-Triggered Gamification to Platform

Flybuy, the industry-leading AI-powered location engine that powers over 40,000 restaurants, retailers, and grocers worldwide, is expanding its platform to include location-triggered gamification – enabling brands to engage customers with interactive mobile experiences at precisely the right moment. Through integrations with gamification platform, Brame, and guest engagement and retention platform, Thanx, Flybuy now empowers brands to deliver […]

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Fast Food, Marketing & Promotions, News, Technology

Philly’s Best to Launch Enhanced Loyalty Program

Philly’s Best Cheesesteaks, the authentic cheesesteak and hoagie shop that’s been Serving It Wit’ Pride Since 1992, is enhancing its Real Philly Rewards, a loyalty program with more ways for guests to enjoy their favorite menu items, making each bite as rewarding as it is delicious.  Real Philly Rewards members will continue to earn points on […]

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News, Technology

Popmenu Introducing Groundbreaking Menu Technology

Nearly a decade ago, Popmenu launched a menu revolution in the restaurant industry with a visually bold, interactive, mobile-first experience that significantly boosts traffic and orders. Now, Popmenu is doing it again with groundbreaking technology that brings dishes to life like never before and reflects how guests prefer to consume digital content today. The company […]

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Employee Management, Marketing & Promotions, News, Technology

3Owl Hires Shawn Jones to Lead Design Practice

Today we are proud to share an important addition to the 3Owl team. Shawn Jones has joined 3Owl to lead our design practice. Shawn brings more than a decade of product design leadership across complex digital platforms. His time at ezCater placed him directly inside the restaurant technology ecosystem, helping shape tools used daily by […]

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News, Technology

Global Payments Unveils AI-First Genius Handheld Platform

Global Payments Inc., a leading payment technology and software company that powers commerce for businesses of all sizes worldwide, unveiled an AI-first Genius handheld designed for both the physical demands of frontline environments and AI advances that are transforming how businesses run. Sleek and rugged, the ultra-thin handheld slips easily into standard aprons and pockets while delivering the capability to seamlessly communicate with intelligent agents that can help drive faster, smarter […]

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News, Outside Insights, Story, Technology

How Technology Can Help QSRs Overcome Cost and Experience Challenges

For QSRs, speed is a primary driver of business success. Speed means productive employees, satisfied customers, and increased profitability. In addition, findings from recent QSR reports suggest accuracy, friendliness, and innovation are fast becoming table stakes for customers—who are defining “value” by the totality of the overall experience. Two critical—and variable—cost factors that come with […]

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News, Technology

Solink Launces Drive-Thru AI Extension for QSR Operators

Solink, the leader in AI-driven video intelligence, today launched Solink Drive-Thru AI, an extension of its platform that gives quick-service restaurant (QSR) operators real-time performance monitoring across the full drive-thru journey, using existing cameras.  Drive-Thru AI replaces the blind spots and downtime risks of legacy loop timers and in-ground sensors with configurable, camera-based detection zones […]

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