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As Wellness Demand Rises, Tropical Smoothie Cafe Hits its Stride

The better-for-you business is booming. Just ask Tropical Smoothie Cafe. The Atlanta-based chain surpassed $1.5 billion in systemwide sales last year and opened its 1,700th cafe in April. The concept expects to reach 1,800 locations before the end of 2026 and maintains a pipeline of more than 900 signed commitments. First-quarter sales grew 10 percent […]

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Black Rock Coffee Bar Adjusts to Life in the Spotlight

If there’s one crash course Mark Davis learned since Black Rock Coffee Bar went public this previous fall, it’s Wall Street doesn’t love surprises. In Q1, the brand posted its 13th consecutive positive same-store sales period (5.2 percent) and reaffirmed every financial and growth target for the year. And yet, its stock tumbled 30 percent. […]

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The Science Behind Chill-N Ice Cream’s Sweet Success

Take a step into any Chill-N Ice Cream shop, and you’ll think you’ve entered the laboratory of a dessert-loving scientist. Hanging from the walls are a periodic table of flavors and a chalkboard with written equations for recommended ice cream blends. You also can’t miss a large vat of liquid nitrogen used to feed the […]

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How Starbucks Became a Culture of ‘Getting Things Done’

There’s still a point about where Starbucks is today, nearly two years after joining the brand, frustrating CEO Brian Niccol. It remains a bit of a mystery what customers are going to see, store by store, when they walk through the door. Ultimately, he said, that won’t be the case. Guests will observe a “great […]

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As Tech Infrastructure Expands, Cyber Should Become A Restaurant Priority

From kitchen display systems to digital ordering apps, technology is increasingly what keeps restaurants running, no mean feat in an era of unremitting pressure on costs and productivity.  These days, in fact, the benchmark for improved operational efficiency is 60 percent among industry leaders, who are aggressively testing the waters with tech solutions. McDonald’s AI “accuracy scales” weigh bags […]

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