Technology

Fast Casual, Fast Food, News, Outside Insights, Story, Technology

How Restaurant Automation Turns Drama into Calm

Chaos in hospitality is expensive. Not just in rising labour costs or wasted hours, but in missed revenue, reputational damage and the silent loss of loyalty that operators never fully measure. Across hospitality, pressure is rising from every direction. Staff shortages remain persistent, costs continue to climb and guests now expect instant responses as standard. […]

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Fast Food, News, pizza, Technology

Flytrex and Little Caesars Launch Family-Sized Drone Delivery

Flytrex and Little Caesars are partnering to expand drone delivery with a new drone capable of delivering dinner for an entire family. Powered by Flytrex’s new Sky2 drone, customers can now receive two large pizzas and sodas in a single drone delivery, a first for on-demand food delivery by air. The Sky2 carries up to […]

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Beverage, News, Story, Technology

Starbucks Expands Digital Strategy with New Scheduled Pickup Feature

Starbucks is expanding its digital ordering capabilities with the launch of scheduled ordering through its mobile app. The feature launches May 11 across North American locations where mobile ordering is available. The option allows customers to place orders up to one hour in advance and select a specific pickup window in five-minute increments. Scheduled ordering […]

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Fast Casual, Fast Food, News, Outside Insights, Story, Technology

PAR Technology CEO Savneet Singh Makes 5 Bold, Measurable Predictions for Restaurant Tech

Prediction markets do not allow for hedged bets. On Kalshi or Polymarket, you cannot say “AI will transform the restaurant industry” and call it a prediction. Predictions should be direct, measurable, and a bit spicy. That kind of accountability has been on my mind, and it changed how I approached this piece, including when I […]

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News, Technology

Crunchtime Unveils New AI Tools to Transform Restaurant Operations

Crunchtime, the leading provider of technology for the restaurant industry, today announced four new AI capabilities across its unified operations management suite. Building upon their market-leading AI Forecasting, these additions give customers faster inventory counts, auto-verified standards compliance, store execution alerts, and instant answers to complex data questions. “Crunchtime’s first foray into the world of […]

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News, Technology

New PAR Technology Report: Loyalty Members Outspending Anonymous Guests for First Time

Driving growth as inflation and ongoing macro challenges persist is coming down a few avenues, according to new data from PAR Technology’s just-released QSR Operational Index. The company, using aggregated, anonymized results from more 30,000 quick-service restaurants representing 149 million unique loyalty guests and $26 billion in loyalty sales last year, laid out a few […]

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Fast Casual, Fast Food, Franchising, News, Technology

Franchise Now Unveils AI-Powered Platform to Cut Franchise Funding Timelines

Franchise Now, a franchise funding firm dedicated to accelerating the franchise lending process, announced the launch of their DreamStart Funding Program – a revolutionary approach designed to drastically reduce the traditional waiting period for borrowers. Operating under the basic assumption that “time kills deals,” Franchise Now has developed and launched a scalable, AI-powered funding and […]

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Marketing & Promotions, News, Technology

Toast Unveils New ‘Built For Busy’ Campaign Celebrating Hustle of Business Owners

For over a decade, Toast has proven its ability to perform in the fast-paced, high-pressure world of restaurants, while serving as a trusted partner to those running complex and challenging businesses. Today, drawing on those years of experience, Toast proudly announces its next chapter with its evolving brand, Built For Busy. Launching with an omnichannel brand […]

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News, Technology

Dairy Queen Partners with Presto on Voice AI in Drive-Thrus

American Dairy Queen Corporation, a leader in iconic treats and food, announced today it has partnered with Presto on Voice AI, with an initial focus on the drive-thru. The company has tested the technology in its corporate stores and is now expanding the pilot to select franchisees around the country. “We’re committed to delivering an […]

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Fast Food, Marketing & Promotions, News, pizza, Story, Technology

Little Caesars Adds ChatGPT to Ordering Mix as AI Race Heats Up

Little Caesars is adding ChatGPT to its list of ordering channels. The announcement comes a couple of days after Starbucks announced a similar feature. Through ChatGPT, the pizza giant allows customers to plan, customize, and place pizza orders using natural language before completing the transaction in its mobile app. The feature is rolling out nationwide […]

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