Technology

Fast Casual, Marketing & Promotions, News, Sandwiches, Story, Technology, Women in Restaurant Leadership

This Restaurant Executive Built Her Own AI Bot—Here’s Why

Kim Lewis didn’t follow the typical Silicon Valley tech trajectory. As chief marketing and technology officer at Capriotti’s Sandwich Shop, she’s pioneering digital solutions in quick-service restaurants—from early e-commerce and mobile ordering to custom AI tools trained on her own business instincts.  Throughout her career, Lewis has championed women in tech roles within QSR and […]

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Drive Thru, News, Technology

Square Debuts End-to-End Drive-Thru Platform to Boost Speed and Accuracy

Square unveiled Square for Drive-Thru, a fully integrated solution that brings together order capture, kitchen operations, and customer handoff into a single, streamlined workflow. Built in partnership with The Howard Company and Nanonation, Square for Drive-Thru is purpose-built to help quick-service restaurant (QSR) operators with one of their most critical sales channels – enabling them […]

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Fast Casual, Food, Franchising, Growth, Marketing & Promotions, Menu Innovations, News, Technology

Vicious Biscuit Builds Momentum with Expansion, Menu Innovation, and Digital Push

Vicious Biscuit, the original home of unapologetically bold biscuits, opened 2026 with a new franchise location, fresh menu innovation and an expanded digital platform. Those early moves are starting to shape how the concept approaches its next expansion phase. Vicious Biscuit currently operates 11 locations systemwide and remains on track to reach 18 units by […]

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Fast Casual, Fast Food, Marketing & Promotions, News, Technology

Toast Unveils Marketing Agent to Help Restaurants Drive Demand Automatically

Toast introduced Toast IQ Grow, a complete marketing solution that takes on the day-to-day work of marketing a business. From spotting a lunch slowdown to launching the campaign to fix it, Toast IQ Grow provides the tools operators need to launch and grow their brand online.  Operators wear a lot of hats: marketer, scheduler, inventory manager, […]

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Fast Casual, News, Technology

Gyro Hut Taps NCR Voyix to Power Next Phase of Expansion

NCR Voyix, a platform‑powered leader in unified commerce for shopping and dining, today announced that Gyro Hut, a fast‑casual Mediterranean restaurant brand based in the Houston area, has selected NCR Voyix as its technology partner to support its next phase of growth. As a rapidly expanding brand, Gyro Hut chose NCR Voyix to gain access […]

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News, Technology

DoorDash for Business Launches Meal Manager to Simplify Office Dining

DoorDash for Business announced new offerings that make feeding workplace teams easier and more reliable. With Meal Manager for daily team lunches – where employees choose their own meals, delivered together and on time – and tray-style catering for meetings and events, DoorDash for Business provides a single platform to power every workplace meal. Large, team-sized orders grew 30% faster than regular […]

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Fast Food, News, pizza, Story, Technology

Papa Johns Introduces AI Ordering Assistant to Streamline App Experience

Papa Johns is taking another step in its digital transformation, rolling out a new AI-powered ordering tool to help guests decide what to order. On Tuesday, the pizza giant unveiled Lou AI, a digital assistant within its mobile app. The tool is meant to streamline the ordering process via personalization and real-time recommendations. Customers begin […]

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News, Technology

Square Debuts Managerbot to Automate Small Business Operations

Square today opened Managerbot, an intelligent business agent built into Square Dashboard, to a broader group of sellers in open beta. Managerbot is the next evolution of Square AI: instead of simply answering questions or assisting with single workflows, Managerbot provides sellers with a powerful, proactive tool that monitors operations, surfaces insights, automates routine tasks, […]

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News, Technology

ezCater Integrates with SAP Concur Expense to Streamline Food Spend

ezCater, the #1 food tech platform for workplaces in the US, launched an enterprise integration with Concur Expense to bring organization-wide visibility into food expenses and automated receipt management to ezCater customers. “Workplace food has evolved from an occasional perk to a strategic asset, and the administrative process to support that cannot be a burden,” said Cindy Klein […]

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