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Fast Food, Growth, News, Story

Whataburger Revives Iconic A-Frame in New Restaurant Prototype

Whataburger has two new restaurant prototypes, and it has customers to thank. Chief development officer Todd Ewen says design development started with listening. Guests told the company that they missed some elements that made “Whataburger feel like a Whataburger,” and he admits the 76-year-old company moved away from that across its recent iterations. Billy Bias, […]

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Fast Casual, Fast Food, Finance, News, Outside Insights, Story

Minimum Wage Hikes: How QSR Can Take a Proactive Approach

If you’re operating in one of the 19 states that increased their minimum wage as of January 1, 2026, chances are you’ve felt a gradual tightening of the budget over the past few months. You should also be aware that three additional states have plans to increase the minimum wage later this year, while eight […]

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Fast Casual, Marketing & Promotions, News, Story, Sustainability, Women in Restaurant Leadership

Beyond the Farm: Sweetgreen’s Commitment to Women in Agriculture

The 2022 USDA Census of Agriculture reported that in the United States, there are 1.2 million female producers, accounting for 36 percent of the country’s agricultural production and generating $222 billion in sales. Globally, women account for about 43 percent of the agricultural labor force. Despite this significant contribution, their work often remains undercounted, underrepresented, […]

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Fast Food, News, Security, Story, Technology

How a McDonald’s Franchisee Modernized Quick-Service Security

Johanna Hillman had a problem familiar to anyone running multi-unit quick-service restaurants: not enough hours in the day, and a security setup that was eating through them. As operations manager at Bull Market Holdings, Inc., Hillman oversaw five McDonald’s franchise locations in Leamington and Essex, Ontario. Before August 2022, that meant relying on traditional DVR […]

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Fast Casual, Finance, Growth, News, Story

Why CAVA Keeps Winning Traffic While Much of Restaurant Industry Slows

CAVA isn’t leaning on discounts to drive traffic. It isn’t flooding the market with value bundles or chasing short-term spikes through heavy promotions. Yet the Mediterranean fast casual is posting some of the strongest results in the restaurant industry, even as many chains face a more pressured consumer environment. The company reported first-quarter same-store sales […]

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Beverage, Fast Casual, Finance, News, Story

The Race Between 7 Brew and Dutch Bros is Officially On

There aren’t any visible signs the QSR beverage space is cooling. Rather, it’s become a race to grab sites, adjust menus, and leverage what’s become one of the more-attractive margin and demographic opportunities in recent memory, especially as inflation narrows restaurant usage. Setting the challenger pace is Dutch Bros and 7 Brew, the latter of […]

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Fast Casual, Fast Food, Finance, Legal, News, Story

FAT Brands Split Up in Nearly $1 Billion Bankruptcy Sales Process

FAT Brands’ sprawling bankruptcy process appears to have been finalized. A Texas court approved Tuesday the sale of more than a dozen concepts in the portfolio, with a total value of nearly $1 billion. READ MORE ON FAT BRANDS’ BANKRUPTCY CASE: FAT Brands Breakup Begins as Buyers Emerge for Twin Peaks, Elevation Burger, and More […]

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Burgers, Employee Management, Fast Food, Franchising, News, Story

Wendy’s Hires Bob Wright as CEO

Wendy’s is bringing back a familiar face as its new leader. The burger giant announced that industry veteran Bob Wright has been appointed president and CEO, effective Thursday. He previously ran operations for Wendy’s in three separate stints (June 1998 to April 2005, October 2006 to January 2008, and December 2013 to May 2019). “I […]

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Fast Casual, Fast Food, News, Outside Insights, Story

The Hidden Labor Trap Holding Restaurant Operators Back

There was a point where my house was in foreclosure and the power had been shut off. My wife was using solar lights from outside just so we could see inside at night. Before that, I had been in the United States Marine Corps, working with high-level clearance. I was told my experience would open […]

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Fast Casual, Marketing & Promotions, News, Sandwiches, Story

Penn Station Rethinks the Sub Shop

Penn Station East Coast Subs is stepping into its fourth decade with a new name and a broader menu. The Cincinnati-based franchise is now operating as Penn Station Sandwiches, a shift that comes with a new lineup of offerings that trade the traditional sub roll for multigrain bread, plus wraps, bowls, kids’ meals, value bundles, […]

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