Story

Fast Casual, Finance, News, Story

Portillo’s Remains Committed to ‘Crack the Code’ in Texas

Texas continues to be a thorn in the side of Portillo’s top line sales. The fast casual’s same-store sales decreased 3.3 percent in Q4. Transactions fell 3.3 percent. Average check was flat due to a 2.3 percent increase in menu prices, offset by a 2.3 percent decrease in product mix. In fiscal 2025, comps slipped […]

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Fast Food, Finance, Franchising, Growth, News, Story

1,100-Unit Operator KBP Brands Continues Rapid Expansion with Multi-State Sonic Acquisition

KBP Brands, one of the largest franchisee organizations in the U.S., just became even bigger. The 1,100-plus-unit group announced Monday that it acquired 78 more Sonic restaurants across Ohio, Kentucky, North Carolina, Tennessee, and Virginia. KBP now has 164 Sonic stores in eight states, making it the fourth-largest Sonic franchisee in the world. It marks […]

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Employee Management, News, Outside Insights, Story

Why Candidate Ghosting in Restaurants is Usually a Process Issue, Not a People Issue

Candidate ghosting has become one of the most frustrating challenges in quick-service restaurant hiring. Operators regularly report applicants failing to show up for interviews, disappearing after promising conversations, or accepting an offer only to never return. It is easy to conclude that today’s workforce is unreliable or disengaged. In reality, ghosting is rarely about work […]

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Fast Food, Finance, Franchising, Growth, News, pizza, Story

Domino’s Eyes $20 Billion in U.S. Sales as it Widens Gap with Pizza Competitors

Domino’s CEO Russell Weiner is aware of the current narrative that the QSR pizza category is “challenged and declining.” The message has been pushed by some of the largest media outlets in the country. In late December, the New York Times posted “People Are Ordering Smaller Pizzas and Fewer Toppings. What Does That Tell Us?” […]

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Fast Food, Franchising, Growth, News, Story, Women in Restaurant Leadership

Taco Bell North America President Meg Farren on Growth, Innovation, and What Comes Next

After 20 years in London—raising two children and leading KFC’s U.K. and Ireland division—it was time for Meg Farren to come back stateside. The move was more than geographic. It meant uprooting her family, managing what she calls “life admin” and big emotions, and stepping into her biggest role yet: president of Taco Bell North […]

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Fast Food, Franchising, Growth, News, Story, Women in Restaurant Leadership

Taco Bell North America President Meg Farren on Growth, Innovation, and What Comes Next

After 20 years in London—raising two children and leading KFC’s U.K. and Ireland division—it was time for Meg Farren to come back stateside. The move was more than geographic. It meant uprooting her family, managing what she calls “life admin” and big emotions, and stepping into her biggest role yet: president of Taco Bell North […]

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Drive Thru, Fast Casual, Fast Food, News, Story

How Smart Site Selection Makes or Breaks QSR Drive-Thrus

In today’s quick-service landscape, drive-thru performance is everything. Every strong drive-thru looks effortless from behind the wheel. But long before the first customer orders a meal, hours of careful study have made that experience possible. Much of the success of a drive-thru comes down to the building design—QSR brands invest heavily in standardized prototypes that […]

The post How Smart Site Selection Makes or Breaks QSR Drive-Thrus appeared first on QSR Magazine.

Drive Thru, Fast Casual, Fast Food, News, Story

How Smart Site Selection Makes or Breaks QSR Drive-Thrus

In today’s quick-service landscape, drive-thru performance is everything. Every strong drive-thru looks effortless from behind the wheel. But long before the first customer orders a meal, hours of careful study have made that experience possible. Much of the success of a drive-thru comes down to the building design—QSR brands invest heavily in standardized prototypes that […]

The post How Smart Site Selection Makes or Breaks QSR Drive-Thrus appeared first on QSR Magazine.

Emerging Concepts, Employee Management, Fast Casual, Fast Food, News, Story

Submissions Open for QSR 2026’s Young Leaders to Watch

Here at QSR, we’ve recognized the up-and-comers defining the next generation of industry leadership since 2019. And now, it’s time to find the next class. QSR is officially accepting submissions for the 2026 Young Leaders to Watch, particularly searching for those visionaries who are redefining the landscape and setting a new bar to follow. To […]

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Fast Food, Franchising, Growth, News, Story

16 Handles Proves Frozen Yogurt Category is Alive and Well

16 Handles CEO Neil Hershman has seen the news on frozen yogurt being a stale category. He doesn’t entirely disagree. As he says, “Perceptions are based on some level of reality.” Hershman saw legacy brands maintain the status quo. There was a refusal to evolve, meet cultural shifts, or deploy any engaging marketing. At the […]

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