Operations

Employee Management, Fast Casual, Fast Food, Franchising, News, Operations, Women in Restaurant Leadership

Kayla Edidin Named COO of Multi-Concept Franchisee Red Door Brands

Kayla Edidin, former Vice President of Franchise Development for Mike’s Red Tacos, has been named Chief Operating Officer of Red Door Brands. Following a record-setting 2025, during which Edidin led Mike’s Red Tacos to sell more than 200 franchises in its first year, Edidin has now been tapped to grow Red Door Brands, a Knoxville-based […]

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Employee Management, Fast Casual, News, Operations, Sandwiches, Women in Restaurant Leadership

Big Dave’s Cheesesteaks Hires Shawna Snyder as COO

Big Dave’s Cheesesteaks has appointed seasoned restaurant executive Shawna Snyder as Chief Operating Officer, reinforcing the brand’s commitment to disciplined expansion and operational excellence amid its recent national supply partnerships with Amoroso’s Baking Company and Philly’s Best Steak Company.  Shawna will oversee national growth strategy, operational systems, and expansion initiatives, bringing an operator-first mindset; focused […]

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Emerging Concepts, Employee Management, Fast Casual, News, Operations

Chili Shack Names Elizabeth Orona COO

On the heels of announcing plans to grow its national footprint via franchising, Chili Shack—the popular Denver-based restaurant chain known for its Mexican-American fare smothered in green chili—has expanded its senior leadership team with the addition of Elizabeth Orona as Chief Operating Officer. At Chili Shack, Orona will oversee all employees, operational growth, innovation, and franchise […]

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